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Legal, Privacy & Disclaimers

1. General disclaimer

PlannedReady is an organizational and family-coordination tool. It is not a substitute for professional legal, medical, financial, or tax advice. Documents you store or plans you create with PlannedReady do not, by themselves, constitute legally binding instruments (such as a will or power of attorney). Consult the appropriate licensed professional for advice specific to your situation and jurisdiction.

2. Emergency features are not emergency services

PlannedReady's Emergency Mode, Tap-In, and notifications are convenience features to help you reach your Trusted Circle. They are not a replacement for emergency services. In a real emergency, always contact your local emergency number (for example, 911) first. We do not guarantee message delivery, location accuracy, or response times.

3. Privacy commitment

Your family's information is yours. Our commitments:

4. Security & the Keystone device

PlannedReady uses strong, authenticated encryption and, with the optional Keystone hardware device, a cold-storage security model in which your master key is generated inside a secure element and never leaves it. No security system is perfect. You are responsible for safeguarding your PIN, passphrase, and recovery shares. If you lose your PIN and your recovery shares, your encrypted data may be permanently unrecoverable — that is the trade-off of true privacy.

5. Terms of service (summary)

6. Legacy Companion (AI)

Legacy Companion provides AI-generated suggestions and drafts to help you prepare. Its output may be incomplete or inaccurate and is not professional advice. Always review and edit AI-generated content before relying on it.

7. Contact

Questions about these policies? Reach us at hello@plannedready.com. (Update to the official brand email before launch.)